SSO login with new login URL generated every time.

Abhijit

Thanks for the reply. When you disconnect and then reconnect to your VPN does the "Offline" message eventually go away? Or does it continue to stay visible until you disconnect your VPN again?

If it's the later then make sure that your VPN is allowing 1Password's required connections: 1Password ports and domains

-Dave

I am using 1PW on MAC. Is it happening because I go to VPN then disconnect, connect again, which causes our application to offline mode?

Thanks,
Abhijit

Abhijit

I'm happy that my suggestion helped. 🙂

I am not sure why the application goes in offline mode. Do you know the reason and how to bring it back to online mode? The reconnect action does not work here. Most of the time it is in Offline mode.

The most likely cause is that the app has lost internet access either due to network connectivity issues or something like a proxy/firewall. Are you still seeing the offline message? Does it appear on every network that you use? And are you using 1Password on a Mac, Windows, or Linux device?

Let me know and I can help further.

-Dave

1P_Dave

Thank you so much, Dave! Your suggestion above has solved my problem.

Abhijit.

1P_Dave

Trying the solution provided. I am not sure why the application goes in offline mode. Do you know the reason and how to bring it back to online mode? The reconnect action does not work here. Most of the time it is in Offline mode.

Thanks,
Abhijit

Abhijit

I'm sorry for the delay. Just to clarify, you said that the domain looks like this:

https://idcs-9dc693e80d9b469480d7afe00e743931.identity.domain.com

So only the part that I've marked with an X is changing:

https://idcs-X.identity.domain.com

Let me know if I misunderstood. If I got that right then:

1. If you open your Login item in the 1Password app, does the website address look like this:

Replacing domain.com with the appropriate domain. If it's something else then what do you have saved as the website address?

1. If you edit the item then what Autofill Behaviour do you have set:

I look forward to hearing from you.

-Dave

1P_Dave 1P_Tommy

Could you please help?

Thanks,
Abhijit

1P_Dave Thanks Dave!

URL Look like this: https://idcs-9dc693e80d9b469480d7afe00e743931.identity.domain.com

Here 'idcs-' and 'identity' both are constant part of the URL.

And it is not working for this kind of URL formation in Sonota.

Please help.

Thanks,
Abhijit

Abhijit

Thank you for the reply. Do I understand correctly that the part that is changing is the subdomain so the URL looks like this:

9dc693e80d9b469480d7afe00e7439.domain.com

With domain.com itself staying the same all the time? If I have that right then Universal Autofill should be able to fill your login properly as long as you just save domain.com (not including any subdomains) as the website address in 1Password.

Please also make sure that the item isn't limited to a certain specific domain. In the 1Password for Mac desktop app, Edit the item, and then set the Autofill behaviour to "Fill anywhere on this website": Change where a login is suggested and filled

Then try to fill the item using Universal Autofill again. Let me know if that doesn't work.

-Dave

1P_Dave

Hi Dave,

Here are the answers for your questions:

1. Not the domain but the part before the domain is changing with random stuff like "9dc693e80d9b469480d7afe00e7439" in it.
2. Website open in a browser.
3. Universal Autofill.

Need your help as this is a complete blocker.

Thanks,
Abhijit