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GrayDay's avatar
GrayDay
New Contributor
2 years ago

Status is Offline And Won't Reconnect

I'm on MacOS 14.6.1 and i've been getting an Offline status. I cannot reconnect. 1Password Version: 8.10.46 Extension Version: Not Provided OS Version: MacOS 14.6.1 Browser: Not Provid...
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello GrayDay! 👋

I'm sorry that you're seeing an offline message in 1Password on your Mac. So that I can better understand the situation, can you tell me the following:

  1. Are you able to log in to your 1Password account on 1Password.com (in the browser, not the app)?
  2. Do you see the offline message in the desktop app or the browser extension? Or both?
  3. If you update to macOS 14.7, do you still see the same issue: Update macOS on Mac - Apple Support (CA)

I look forward to hearing from you.

-Dave