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Forum Discussion
Stop locking 1Password browser extension
I find 1Password to be a great application and it has already added a lot to my productivity. There is one annoyance, however. In order to autofill credentials on web pages I am obliged to install the browser extension, or at least I have not been able to find a way to do it with the application only.
The extension locks 1Password each time I close the browser and then at the next use I'm only able to unlock it by typing the master password. There is no possibility to use Windows Halo (on Windows) or Apple Watch (on Mac) nor is it possible to stop the locking at browser exit.
From my point of view, it would greatly add to the usability and improve the user experience if either of the following would be made possible (in order of preference):
- Dispense with the browser extensions altogether for autofill purposes. Use only the app and enable autofill by using a keyboard shortcut.
- Add the browser exiting locking setting in the app and make the locking behavior of the browser extension consistent with the settings in the app.
- Add browser exit locking as an option in the extension settings and provide "never" as one of the selectable values.
1Password Version: 8.10.0
Extension Version: 2.7.0
OS Version: Windows 11 Pro and Mac Ventura
Browser:_ Edge, Safari, Chrome, Brave
Referrer: forum-search:https://1password.community/search?Search=Stop%20locking%201Password%20browser%20extension
21 Replies
1P_Ben1Password Team
Perfect! Thank you. We'll review and get back to you as soon as possible.
Ben
- 1P_Ben
Interesting... 🤔 Let's try a different way. I've just sent you an email. Please let me know when you've received it.
Ben
ref: NRR-48275-438
I got this back:
p00-iscream-smtp-dbb54bbc9-npwv6 rejected your message to the following email addresses:
mailto:support+forum@1password.com (mailto:support+forum_at_1password_com_ksc98s52kz2f8s_b9c86318@icloud.com)
Your message wasn't delivered because the destination email system rejected your message for security or policy reasons. For example, the email address might only accept messages from certain senders, or it might not accept certain types of messages, like those larger than a specific size.Contact the recipient (by phone, for example) and work with them and their email admin to determine what policy or setting blocked your message and what you should do to make sure that future messages from you won't be rejected.
For more information, see Status code 5.7.1.
p00-iscream-smtp-dbb54bbc9-npwv6 gave this error:
Delivery not authorized- 1P_Ben
Thanks. 🤗 You should get a reply from BitBot with a Support ID number. It may take a few minutes for that to come back. Please post that ID here once you get it.
Ben
- 1P_Ben
- 1P_Ben
Thanks @JerryD. It sounds like the browser extension is not properly communicating with the desktop app in that case. 🤔 We'd be happy to help troubleshoot that. To get us started, I'd like to ask you to create a diagnostics report from your Windows PC and a console log from Edge:
Attach the diagnostics and log to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread:
https://1password.community/discussion/138528/stop-locking-1password-browser-extension - Your forum username:
JerryD
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Ben
- A link to this thread:
Hi Ben,
Thanks a lot for your kind response. I had the settings as you describe. In the end I also set both to Require Password > Never and deselected Lock on sleep, screensaver, or switching users in the app and disabled Automatically lock password in browser settings.
Still, if I quit Edge, the next time I restart it, the 1Password is locked and at first use requires password.
