Forum Discussion

shipdriver's avatar
shipdriver
Frequent Contributor
3 years ago

Storing files in the vault....I can't figure it out😦

I cannot figure it out and I've sent two different emails to support I answered the first time for several days So I sent the second one Finally I got one answer. they basically told me to read the instructions which is not working for me Please tell me what I'm doing wrong.

I successfully set up a personal vault if I click on the + I get I get a lot of options none of which are files or anything to do with files. if I drag a file from Windows file explorer it ends up Windows File Explorer and lets me store it right back in a different place on my PC.

Please, somebody tell me how I get my files from my windows machine into 1Passwords cloud? Can I do it from the extension? I've been logging ino the website.

Thnak you!


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16 Replies

  • shipdriver's avatar
    shipdriver
    Frequent Contributor

    Thanks so much for your detailed response. 😉

    Wow bummer. i've been using the free Nord file file locker. I was planning to just get rid of it and have only one file locker But now I have to keep using Nord. its functionality is so much easier It lets you drag a whole folder in there and then it keeps it in folder order the way I'm used to seeing it on my PC.

    I can't figure out how to add a file to a category as second best to keeping it in folders? So I have an excel file in the vault. How do I assign a category? Attached is what I see when viewing the file.

    it seems that this file locker is good for just a few random files nothing extensive. I decided to take all my financial files those quicken folders They're not really important and I don't use them much but just in the effort of being even more secure I decided to have them not upload Google Drive. instead keeping them in what theoretically is a more secure cloud vault. also my will and trust and that type of thing I also decided the same thing for that.

    i'll try the ZIP file thing but I don't understand that because the ZIP file is still not a file It's a folder But I'll try it. otherwise I'll just keep using nord It's not that big a deal.

  • MrC's avatar
    MrC
    Super Contributor

    shipdriver

    No need to maintain separate vaults for this, unless you have a good reason for it.

    1Password no longer supports Folders. You can use https://support.1password.com/favorites-tags/ if you need an additional way to organize data.

    In the Desktop app, you have the ability to select the Documents type from the left sidebar (if you have enabled Settings > Appearance > Always Show in Sidebar > Categories).

    You cannot upload an entire folder of documents in one pass with 1Password 8. While Documents is the preferred category, entries can also have multiple Attachments. You sill have to attach these one at a time.

    I personally would not use 1Password for storing historical Quicken files (esp. if you've password protected these). But if you have to, you could archive them into a zip, and add that as a Document (or attachment).

  • DenalB's avatar
    DenalB
    Super Contributor

    Can I make folders to keep the documents organized with the same vault?
    You could only use tags together with sub-tags (nested tags). Should look like folders in the list.
    https://support.1password.com/favorites-tags/

    I don't seem to be able to upload a folder.
    Correct. You are only able to upload files. No folders.

  • shipdriver's avatar
    shipdriver
    Frequent Contributor

    Yes I can now upload documents, yippee. Couple of questions;

    1. Can I make folders to keep the documents organized with the same vault? Or am I supposed to have multiple vaults for different type of files?
    2. I don't seem to be able to upload a folder. I have a folder with all my historical Quicken files. Any easy tips on how to get them all uploaded 'cause I'm not gonna do it 1 by 1 I just won't use the vault for that? if you highlight multiple files all at once and drag them over will it accept them?

    Thanks !

  • shipdriver's avatar
    shipdriver
    Frequent Contributor

    Thank you so much for helping me😀

    Ahah. I found the + in the browser and it accepted a file to my vault. I will play with it and see if I have it figured out. 👍

    Is email support always so hit or miss on when they respond.? Plus responding with a link to the instructions I already read and couldn't figure out isn't much help, lol...

  • DenalB's avatar
    DenalB
    Super Contributor

    Hi shipdriver !

    You should be able to add a document as a new entry into your vault. This should work in the browser extension.

    If you didn't integrate the extension with the 1Password desktop app, you should be switched to 1Password.com to add a new document.

    Doesn't it work for you in that way? If not, what exactly are you using? What browser, what extension or what desktop app. Or are you trying it on your mobile device? 🤔