Forum Discussion

npr's avatar
npr
New Contributor
3 years ago

stuck in full screen mode

For one of my Windows machines, 1Password now only operates in full screen mode, thus hiding the Windows taskbar. The only way out once 1Password is open (with a mouse) is to close the app. It does ...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi @genieinbottle,

Thanks for participating in this discussion. I'm sorry to hear of the issues you've been experiencing since upgrading to 1Password 8.

1Password 8 is a completely new app, built from the ground up. The unlock screen differs from version 7 where it matches the size of the main app once unlocked. Does resizing the window from the lock screen/main app or using Ctrl + Command + F help?

While I can't make any promises about changes to the lock screen sizing, we are tracking a feature request for customers who would like to see this revert to a similar setup as version 7's unlock screen. I've included a +1 for you in this request. We appreciate your feedback.

ref: IDEA-I-1177

  • LHHDO's avatar
    LHHDO
    New Contributor
    3 hours ago

    Please add me to the list for a reply when/if this gets fixed.  I don't want to go to full screen when I open one password.  F11 works, but that adds a step.  There should be a setting that lets you choose to open a password in full screen or partial screen every time it is opened.  Thank you. BTW, if I use the extension on Chrome it goes to partial screen, but if I use the  start menu to go to 1 password, it goes to the full screen.

    • 1P_Gem's avatar
      1P_Gem
      Icon for Moderator rankModerator
      3 hours ago

      Hi LHHDO​,

      The 1Password extension window has a fixed size and can't be resized. When you open 1Password from the Start menu, you're launching the desktop app, which explains the difference in behaviour you're seeing.

      Just to make sure I understand, is the 1Password desktop always opening in full screen mode, even if it wasn't in full screen the last time you used it? Normally, 1Password should remember the last window state.

      I'd also like to add a quick note that I've removed your contact details from your comment, as this is a public forum and it's best not to share personal details here.