Suddenly required to use my password every time I try to log in

Thanks for the help @richard-w

@DAD004 Let us know if you continue to have trouble after updating. Or if you think its a different issue. We'd be happy to help.

Hi DAD004, the updated versions of the iOS and iPadOS 1PW apps in the app store fixes everything! It is grand!

What is the fix for this?

Hey WorldIRC,

Thank you for the suggestion.

Ben

Closing threads because of email conversations is a terrible move. Community insight and feedback is valuable for ensuring your team and the community can work together to resolve ongoing issues. Consider stopping this practice.

@richard-w

Thank you for commenting! I've replied to your other thread and one of my colleagues will reply to your email as soon as possible. 🙂

-Dave

Hello @SarasotaGirl! 👋

I'm sorry that you're being prompted for your account password more often than expected. Do you have either Touch ID or Face ID enabled for 1Password on your iPad? Are you prompted for your account password only when filling logins into websites or each time that you unlock the main 1Password app from your home screen?

Please also let me know which version of 1Password you're using on your iPad. I look forward to hearing from you. 🙂

-Dave

Hi SarasotaGirl, You don’t mention which 1pw version you are using. If you are using 1PW8 on iOS, this sounds like the private enclave bug I have encountered as well and have been corresponding with AgileBits about for months. It requires re-entering my password on each use of 1pw on my iphone even when 1pw is already open and logged into. If this is the problem you are having, there is now after many months evidently a fix, but it is not being made available to paying customers for some reason. Sounds like it will be months more before it is made available.

I’m having trouble logging in to websites because I’m required to enter my 1P password every time.