Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Suddenly required to use my password every time I try to log in

This has recently started happening on my iPad. Not sure what to change in settings. 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser:_ N...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @SarasotaGirl! 👋

I'm sorry that you're being prompted for your account password more often than expected. Do you have either Touch ID or Face ID enabled for 1Password on your iPad? Are you prompted for your account password only when filling logins into websites or each time that you unlock the main 1Password app from your home screen?

Please also let me know which version of 1Password you're using on your iPad. I look forward to hearing from you. 🙂

-Dave