Forum Discussion

Marcuse7's avatar
Marcuse7
New Contributor
4 years ago

Suggests installing second extension although classic extension already installed

When I access a page and have the Firefox extension "1Password extension (desktop app required)" version 4.7.5.90 installed, 1Password suggests I install Firefox extension "1Password – Password Manager" version 2.0.4, too. This might lead to issues. I am aware that the "1Password – Password Manager" is the future, but I have to use a local vault to comply with company security rules.

1Password Version: 7.8.6
Extension Version: 4.7.5.90
OS Version: macOS 11.4
Sync Type: local

browser extension

3 Replies

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    Marcuse7

    It sounds like 1Password and your browser was able to re-establish communication again after the initial install. If you continue to have trouble, feel free to reach back out and we'll get right on it. Hopefully you'll have smooth sailing from here on out!

  • Marcuse7's avatar
    Marcuse7
    New Contributor
    4 years ago

    Hi, I could not reproduce the issue afterwards. It could be that this only occurs on installation day. Please close this ticket.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi Marcuse7!

    When is this message appearing exactly? Can you maybe also post a screenshot of it?