Forum Discussion

Calion's avatar
Calion
Dedicated Contributor
5 months ago

Re: 1Password Firefox extension used to work fine, now does nothing

As title. When I open Firefox, all URLs just hang with what looks like an https issue. Disabling the 1Password extension, quitting Firefox, reopening Firefox, and re-enabling 1P fixes the problem until the next time I quit Firefox.

Incidentally, the Launch Chatbot button on https://1password.com/contact-support goes to https://support.1password.com/?openChat but does not open a chat.

1Password extension for Firefox 8.11.0.29

Firefox 140.0.4

macOS 10.15.7

(Why were the fields for this info removed?)

2 Replies

  • Calion's avatar
    Calion
    Dedicated Contributor
    5 months ago

    I'm running the app as well, with the menu extra, but that doesn't seem to change anything.

    Yes, it turns out it's some kind of extension conflict, but I can't isolate it. For instance, 1Password+Ghostery+various (but not any? Or it's intermittent) extensions will cause this issue.

    What happens is that it will show "not secure" in the URL field.

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Calion,

    That sounds extremely frustrating! I'm sorry you're getting that issue. Just to confirm: Are you only using the 1Password extension and not the standalone app? Also, are you running any other extensions when this is happening?