Support requests unanswered

Hello,

Two of my support requests have been left unanswered for more 7 days. I have received confirmation emails with support ticket IDs, but haven't received any response since.

The tickets were created via email, sent from my 1Password account email (also same email that I have registered on this forum with). Can't share the ticket IDs due to privacy concerns.

Could you please take a look at the tickets?