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kwbissett's avatar
kwbissett
New Contributor
10 months ago

Switching from family to individual: "There was a problem switching your plan."

As the title says. I'm trying to switch from Families to Individual. There are no other family members using my plan ("Plan being used by: 1 family member; 0 guests"). When I click the blue "Switch t...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
10 months ago

kwbissett 

 

Please email us using `support@1password.com`. Be sure to use the email address tied to the account in question. We don't have access to account details here in the community.