Forum Discussion

Occasional Contributor

2 months ago

Sync from Safari Plugin

If I create a new password / login in the Safari Plugin it will never show in the main app until I completely quit and restart the main app. Please fix.

browser extension

macos

1P_Dave

Moderator

2 months ago

Hello berksgr! 👋

I'm sorry that you're not seeing a new password in the desktop app until you restart it. So that I can better understand the situation can you tell me the following:

The next time that you don't see a new password in the desktop app, do you see the new password when you log in to your 1Password account on 1Password.com (in the browser, not the app)? This will tell me more about where the "break" is occurring.
If you just lock and unlock the desktop app (without closing it) then does the new password appear?

And of course the plugin didn't store the correct password after I modified it.

How did you save the password? Using the "Save in 1Password" option underneath the password field on the website? Or some other way? Are you able to reproduce the issue again and which website did you see the issue on?

-Dave

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","body@stringLength":"165","rawBody":"

If I create a new password / login in the Safari Plugin it will never show in the main app until I completely quit and restart the main app.

Please fix.

","kudosSumWeight":0,"postTime":"2025-07-01T01:56:24.948-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:158680_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":44},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

If I create a new password / login in the Safari Plugin it will never show in the main app until I completely quit and restart the main app.

Please fix.

"},"Conversation:conversation:158680":{"__typename":"Conversation","id":"conversation:158680","solved":false,"topic":{"__ref":"ForumTopicMessage:message:158680"},"lastPostingActivityTime":"2025-07-04T12:57:47.999-07:00","lastPostTime":"2025-07-04T12:57:47.999-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:158680":{"__typename":"ModerationData","id":"moderation_data:158680","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:158680_1":{"__typename":"Revision","id":"revision:158680_1","lastEditTime":"2025-07-01T01:56:24.948-07:00"},"ForumReplyMessage:message:158745":{"__typename":"ForumReplyMessage","id":"message:158745","conversation":{"__ref":"Conversation:conversation:158680"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:158680/message:158745","revisionNum":2,"uid":158745,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Sync from Safari Plugin","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:158745"},"parent":{"__ref":"ForumTopicMessage:message:158680"},"body":"

Hello berksgr! 👋

I'm sorry that you're not seeing a new password in the desktop app until you restart it. So that I can better understand the situation can you tell me the following:

The next time that you don't see a new password in the desktop app, do you see the new password when you log in to your 1Password account on 1Password.com (in the browser, not the app)? This will tell me more about where the \"break\" is occurring.
If you just lock and unlock the desktop app (without closing it) then does the new password appear?

\n
And of course the plugin didn't store the correct password after I modified it.
\n

How did you save the password? Using the \"Save in 1Password\" option underneath the password field on the website? Or some other way? Are you able to reproduce the issue again and which website did you see the issue on?

-Dave

","body@stringLength":"1265","rawBody":"

Hello ! 👋

I'm sorry that you're not seeing a new password in the desktop app until you restart it. So that I can better understand the situation can you tell me the following:

The next time that you don't see a new password in the desktop app, do you see the new password when you log in to your 1Password account on 1Password.com (in the browser, not the app)? This will tell me more about where the \"break\" is occurring.
If you just lock and unlock the desktop app (without closing it) then does the new password appear?

\n
And of course the plugin didn't store the correct password after I modified it.
\n

-Dave

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