Forum Discussion

berksgr's avatar
berksgr
Occasional Contributor
6 months ago

Sync from Safari Plugin

If I create a new password / login in the Safari Plugin it will never show in the main app until I completely quit and restart the main app. Please fix.
browser extension
macos
berksgr's avatar
berksgr
Occasional Contributor
6 months ago

Now getting this

 

Though the plugin can still access the data.

Becoming a mess.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

berksgr​ 

It looks like multiple things aren't working with 1Password in Safari on your Mac. So that the team can help further, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/sync-from-safari-plugin/158680
  • Your forum username: berksgr


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave