Forum Discussion

Shamshiel's avatar
Shamshiel
New Contributor
3 years ago

Sync not possible - SyncFailed(GetAuth(500))

Hello, since a couple of days ago my 1password application on my Linux machine isn't able to sync anymore. I checked the log files and when I try to "reconnect" the following error is written ...
linux
AliH1P's avatar
AliH1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi folks, we had a brief outage that lasted approximately 40 minutes and would explain the sync issue you've experienced. This has now been resolved: https://1password.statuspage.io/incidents/k1trw5gnh7ct

Shamshiel you mentioned you had this issue for a couple of days, I'm glad to hear it's resolved now but it's possible you had a separate issue unrelated to this outage as well so let us know if it reoccurs.

Ali