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Janedoe914's avatar
Janedoe914
New Contributor
12 months ago

Sync not working between devices.

I'm experiencing difficulties with my 1Password. I own a MacBook Air, iPad, and iPhone. However, not all my passwords are syncing across devices as they did before. When I input a password on my MacBook Air, it used to automatically appear on my iPhone and other Mac devices with 1Password installed. Despite sending several emails, I haven't received any response. It's disappointing that the service hasn't met my expectations, especially considering the high membership fee I pay annually.

1Password Version: Not Provided
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OS Version: Not Provided
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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    12 months ago

    Hello Janedoe914! 👋

    I'm sorry that you're not seeing the same items on all of your devices. I see that my colleagues sent you a reply earlier today and that they're currently reviewing the information that you sent in. You'll receive another email from my colleagues as soon as possible, keep an eye on your inbox.

    To avoid having the same conversation in two places at once, I'm closing this thread.

    -Dave

    ref: JRI-45632-842

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I'm experiencing difficulties with my 1Password. I own a MacBook Air, iPad, and iPhone. However, not all my passwords are syncing across devices as they did before. When I input a password on my MacBook Air, it used to automatically appear on my iPhone and other Mac devices with 1Password installed. Despite sending several emails, I haven't received any response. It's disappointing that the service hasn't met my expectations, especially considering the high membership fee I pay annually.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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I'm experiencing difficulties with my 1Password. I own a MacBook Air, iPad, and iPhone. However, not all my passwords are syncing across devices as they did before. When I input a password on my MacBook Air, it used to automatically appear on my iPhone and other Mac devices with 1Password installed. Despite sending several emails, I haven't received any response. It's disappointing that the service hasn't met my expectations, especially considering the high membership fee I pay annually.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Sync not working between devices.","moderationData":{"__ref":"ModerationData:moderation_data:62277"},"body":"

Hello Janedoe914! 👋

\n\n

I'm sorry that you're not seeing the same items on all of your devices. I see that my colleagues sent you a reply earlier today and that they're currently reviewing the information that you sent in. You'll receive another email from my colleagues as soon as possible, keep an eye on your inbox.

\n\n

To avoid having the same conversation in two places at once, I'm closing this thread.

\n\n

-Dave

\n\n

ref: JRI-45632-842

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