Forum Discussion

johnbw's avatar
johnbw
New Contributor
2 years ago

Sync not working between web and Windows App version 8.9.14

I've added info to an existing record in the web app and a new record in a Windows app. Neither is syncing with the other. I've exited both apps and re-logged-in. Still no sync after an hour. I...
windows
johnbw's avatar
johnbw
New Contributor
2 years ago

Solved (maybe).

I quit the Windows app (just exited last time) , restarted it including TOTP MFA authentication and the previous changes have synced now.
So maybe root cause was implementing MFA as part of the setup process ...