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Forum Discussion
Synchronisation issues
I just added an italki account on my desktop and I'm trying to use the credentials in the mobile app, I search for the creds in the 1pass8 but the app says that there are no italki creds in my vault....
1P_Timothy
Community Manager
Community ManagerHello @skyglitter, thanks for letting us know about these issues!
When signing up on the forum, did 1Password for Android fill the username and password field, just not the confirm password field? If so, this may be related to a filling bug with 1Password 8 for Android and not a sync issue.
In regards to items on your PC not syncing across your account, I'd like to ask you to create a diagnostics report from your PC:
- Sending Diagnostics Reports (Windows)
- Sending Diagnostics Reports (Mac)
- Sending Diagnostics Reports (Linux)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/133501/synchronisation-issues#latest
- Your forum username:
skyglitter
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!
ref: dev/core/core#16684
