Forum Discussion

lkd's avatar
lkd
New Contributor
2 months ago

Tab S9 keyboard cover causes repeat characters in search bar

On a Galaxy Tab S9, whenever I use my on my keyboard cover to type in the search bar of the 1Password app, each character I type is repeated multiple times.

Example: if I type a word, e.g. "password" in the search bar, I see: "paspasspasswopassword"

  • This problem does not occur in any other app.
  • This problem does not occur if I use the on-screen keyboard.
  • This problem occurs less often (but still occurs) when I wait for the suggestions to be displayed after each character is typed.
  • Android 14, One UI 6.1.1.

2 Replies

  • Hello lkdโ€‹! ๐Ÿ‘‹

    I'm sorry for the delay in responding. Are you still running into the same issue with the latest version of 1Password for Android (8.10.74)? If you are then I'd like to ask you to create a diagnostics report from your Android device:

    Send a diagnostics report (Android)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/tab-s9-keyboard-cover-causes-repeat-characters-in-search-bar/153775
    • Your forum username: Lkd


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

    • lkd's avatar
      lkd
      New Contributor

      It seems like the issue is now solved in the latest version. Thanks for the support!