Tapping the "Passwords" prompt above the keyboard does nothing

@onepassname

Thank you for the reply. I'm not sure how clearing the Safari cache would affect the functioning of iOS AutoFill in another app, the two shouldn't be related. That being said, this is something that we'd like to look into further.

To help us investigate, the next time that the issue occurs, can you please do the following:

1. Note the time when tapping on the "Passwords" prompt above the keyboard does nothing in an app other than Safari.
2. Reset Safari's history/cache.
3. Confirm that tapping on the "Passwords" prompt above the keyboard now works in the same app. Note the time again.

Then, I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/700767/#Comment_700767
• Your forum username: onepassname
• The two times that you collected when reproducing the issue.
• The name of the specific app that you reproduced the issue with.
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave