Forum Discussion

XIII's avatar
XIII
Super Contributor
4 years ago

Thank you for giving beta testers (existing users) 6 free months of 1Password [Windows beta]

Received an email from Sara Teare with this fragment:

As a small way to show our thanks to all of you who have helped us along the way, we’re applying a 6-month credit to your 1Password account. We’re going to apply this directly to your account so there isn’t any work on your side - you’ve already done a lot by providing so much valuable feedback!

Thank you!

Finally some TLC for existing uses; appreciated.


.

AgileBits Update: This was a promotion for those who had been participating in the 1Password 8 for Windows beta prior to the email going out.

28 Replies

  • snozdop's avatar
    snozdop
    Super Contributor

    Hi 1P_Ben

    No emails from Sara to my 1Password account email address, and I've been using 1Password beta's for years - v7 previously and now v8 for a few months.

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    will21

    These lists may not be exhaustive but the criteria I'm aware of for the thank you email was:

    • Has signed into a 1Password account using the 1Password 8 for Windows beta version prior to the email going out

    On top of that to get the credit the account would have to be:

    • Billed through us directly (we cannot add credits for accounts billed via Apple for e.g., unfortunately)
    • Not a free account, such as one tied to a 1Password Business membership
    • Not a 1Password Business/1Password Teams account

    For example, I received the thank you at my 1Password Families membership account's associated email, but I did not receive the credit because that membership is effectively paid for by my association between it and the AgileBits business account (this is one of the perks of 1Password Business).

    If you had not installed the 1Password 8 for Windows beta before the email went out, you wouldn't have been eligible I'm afraid.

    If anyone feels they should've received the credit and did not please feel free to reach out and we can take a look.

    Ben

    Edited to clarify this was a promotion for 1Password 8 for Windows beta users

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    snozdop

    Having a forum account was not required for this recognition. We do certainly appreciate your feedback. ❤️ If you've signed into a 1Password account using the beta you should've gotten Sara's email at the address associated with that 1Password account.

    Ben

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Hey rctneil

    Did you receive the email from Sara? If not please shoot me an email to support+forum@1password.com from the email address associated with your 1Password account and I can look into this for you (post the support ID here when you get it).

    Ben

  • will21's avatar
    will21
    New Contributor

    XIII Thank you for sharing! Are there any criteria required to receive this credit aside from simply using a Beta version?

  • rctneil's avatar
    rctneil
    Super Contributor

    How can I get this? I've been a tester for several years but my account is paid for by another family member.

  • XIII's avatar
    XIII
    Super Contributor

    I presume that'll only be for people who happen to use the same email address for their 1Password membership as they do on these forums.

    I use different email addresses for 1Password and this forum, but I did get a credit on my billing page, it seems (I see a different balance).

  • snozdop's avatar
    snozdop
    Super Contributor

    I presume that'll only be for people who happen to use the same email address for their 1Password membership as they do on these forums. Unfortunately I don't... or my feedback hasn't been valuable!! :p