The 1P7 Safari Extension isn't showing Rich Icons

jsinglestein, khaosspawn:

I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

1Password Version: 1Password 7 Version 7.9 (70900001) 1Password Store
Extension Version: 7.9
OS Version: 11.6

@ag_ana

It’s 1Password 7.9 and the extension is the one included. macOS is 11.6.

jsinglestein:

Can you confirm what version of the 1Password app, 1Password browser extension and of macOS you are running?

khaosspawn:

The only option I know of is under 1Password Preferences > General tab, by toggling the Enable rich icons checkbox. Does that help?

I'm having the same issue. Just started happening.

I just tried. Still not showing rich icons. Are there any cache type things I should clear?

Hi khaosspawn!

I have just tested this and rich icons are still appearing for me, so that should work for you too. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), quitting Safari, and then relaunching both?