Forum Discussion

Former Member's avatar
Former Member
2 years ago

The 1password8 installer I downloaded to upgrade from 7 says it is corrupt. MacOS 13.3.1(a)

Downloaded it twice. Unzipped installer says it is corrupt.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS 13.3.1(a)
Browser:_ Firefos
Referrer: forum-search:https://1password.community/search?Search=1pw8%20installer%20corrupt

macos

1 Reply

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi there @crp1pw

    It'll be better to troubleshoot this directly with you, so send us an email at support+forum@1password.com and you'll receive an auto-reply from šŸ¤– BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] ā€“ post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

    ā€” Grey