"The database was terminated." error message in the browser

Hey everyone,

I’d like to provide some detail on the message you are seeing in Safari. Firstly, I just want to clarify, this will not affect your 1Password data. When you clear Safari’s history, or other settings in the browser it may trigger the error message as you have seen. Allow me to explain briefly:

• In Safari, the indexedDB data of 1Password for Safari, which contains all the settings and processes to establish 1Password’s functionality, also gets wiped out when Safari clears cache/history.
• This behaviour can also happen it you have “Block all cookies” enabled under Safari’s Settings > Privacy tab

Our team have been working hard to get 1Password working as expected after clearing your history. Prior to the version 2.10.0 update, we would need to restart Safari or try other workarounds for 1Password to work properly again in Safari.

However, as mentioned in the error message, we have improved the behaviour when the indexedDB data is wiped in Safari, which is stated in the error message as “The database was terminated”. You can dismiss the message and 1Password should work as expected.

For more information, please check our article here: If you see “The database was terminated” in Safari

If you are seeing this message when visiting a specific website, please let us know so we can take a closer look at this.

Let us know if you have any questions.