The exception unknown software exception

Hi @Unsafenow:

I'm sorry to hear that you're running into trouble with 1Password for Windows. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/127515/the-exception-unknown-software-exception
• Your forum username: Unsafenow

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Just as an FYI, I've also split your post off into another thread.

Jack