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System
4 years agoSuper Contributor
The exception unknown software exception
This discussion was created from comments split from: the exception unknown software exception occurred.
Jack_P_1P
1Password Team
4 years agoHi @Unsafenow:
Thanks for following up. I can emphasize with your desire to not want to send diagnostics. If there's a concern of security or private information being shared, I can assure you that we only collect information to help you troubleshoot and resolve underlying concerns. You can learn more about diagnostics report privacy here: About 1Password diagnostics information
Since you're running into trouble with the .NET framework, a first step would be to run the .NET Framework repair tool. If this doesn't resolve the issue however, our next best step as to see what could be causing this issue would be collecting diagnostics from your device.
Jack