the mac app has stopped allowing me to sign in with my password. I can use web, iPhone & Ipad OK

Hello @MDHammond! 👋

I'm sorry to hear that you're unable to unlock the 1Password app on your Mac. Is it possible that you recently changed your account password? If you have then does the old password work to unlock the app? If it doesn't, or if you didn't change your account password, then can you restart your Mac and then try to unlock the app again?

If that still doesn't work then I recommend sending an email to support@1Password.com so that our support team can help you get back to a working state. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave