We are updating the 1Password Community on May 22nd. The web experience may be impacted during this time. More information on these changes can be found here.
Forum Discussion
The search panel causes 1PW to become unresponsive when unlocking on MacBook Pro
Since linking my Apple Watch to my macbook pro, if 1PW is locked, the new search panel doesn't show when invoked. I see this on two separate machines.
1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.4
Referrer: forum-search:https://1password.community/search?Search=slow%20opening%20of%20new%20search%20panel%20when%20using%20for%20first%20time
5 Replies
Alvin_L_1P1Password Team
Thanks @tobsenmilch ! Someone from our team will be in contact with you as soon as possible. 😊
ref: SXJ-16832-733
- Alvin_L_1P
Thanks so much for confirming @tobsenmilch . We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?
Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/130143/the-search-panel-causes-1pw-to-become-unresponsive-when-unlocking-on-macbook-pro#latest
- Your forum username: tobsenmilch
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- 1P_Tommy
Moderator
Do you have Keep 1Password in the menu bar enabled in
1Password > Preferences > General - Keep 1Password in the menu bar? If not, please enable it and try again.
