Forum Discussion

Former Member

4 years ago

The search panel causes 1PW to become unresponsive when unlocking on MacBook Pro

Since linking my Apple Watch to my macbook pro, if 1PW is locked, the new search panel doesn't show when invoked. I see this on two separate machines.

1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.4
Referrer: forum-search:https://1password.community/search?Search=slow%20opening%20of%20new%20search%20panel%20when%20using%20for%20first%20time

macos

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search panel causes 1PW to become unresponsive when unlocking on MacBook Pro","id":"message:112063","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:112063","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:112063"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:112063"},"body":"

Since linking my Apple Watch to my macbook pro, if 1PW is locked, the new search panel doesn't show when invoked. I see this on two separate machines.

\n\n

1Password Version: 8.7.0
\nExtension Version: Not Provided
\nOS Version: macOS 12.4
\nReferrer: forum-search:https://1password.community/search?Search=slow%20opening%20of%20new%20search%20panel%20when%20using%20for%20first%20time

","body@stringLength":"452","rawBody":"

Since linking my Apple Watch to my macbook pro, if 1PW is locked, the new search panel doesn't show when invoked. I see this on two separate machines.

\n\n

1Password Version: 8.7.0
\nExtension Version: Not Provided
\nOS Version: macOS 12.4
\nReferrer: forum-search:slow opening of new search panel when using for first time

\n","kudosSumWeight":0,"postTime":"2022-05-21T03:10:32.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:112063_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":46},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"Since linking my Apple Watch to my macbook pro, if 1PW is locked, the new search panel doesn't show when invoked. 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The search panel causes 1PW to become unresponsive when unlocking on MacBook Pro","moderationData":{"__ref":"ModerationData:moderation_data:112068"},"body":"

Thanks @tobsenmilch ! Someone from our team will be in contact with you as soon as possible. 😊

\n\n

ref: SXJ-16832-733

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Done!

\n\n

[#SXJ-16832-733]

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Thanks so much for confirming @tobsenmilch . We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?

\n\n

Sending Diagnostics Reports (Mac)

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:

\n\n

A link to this thread: https://1password.community/discussion/130143/the-search-panel-causes-1pw-to-become-unresponsive-when-unlocking-on-macbook-pro#latest
Your forum username: tobsenmilch

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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Yes it's always been enabled.

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Do you have Keep 1Password in the menu bar enabled in 1Password > Preferences > General - Keep 1Password in the menu bar ? If not, please enable it and try again.

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