The Windows app does not work for me

Hello @DKWings,

Thanks for message and sorry for the troubles you've been encountering with 1Password in the browser. It sounds like there's a problem with the connection with the desktop app.

Could you reboot your device, then first open and unlock the 1Password 8 for Windows desktop app and then your browser? Does 1Password in the browser continue to stay locked afterwards? If it is still locked, could you follow the steps below:
1. Right-click the 1Password icon in the Windows system tray > Quit.
2. In the browser, right-click the 1Password icon in the toolbar > Settings
3. Scroll near the bottom of the page, and for your account, select the (⋮) and sign out.
4. Close your browser.
5. Relaunch and sign in to 1Password 8 for Windows.
6. Open you browser, wait a few seconds and check if 1Password in the browser unlocks.

Please let us know how this goes and if you any further troubles. Thanks!