Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Today 1Password didn't launch anymore

When I launched the App from Spotlight, it told me to move it to the Applications folder even though it's already there. When I opened the app inside the folder manually, I saw the process pop up ...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @yspreen, I'm sorry to hear about this. If you'd like us to follow up on this for you, we'd be happy to investigate further. Could you send a short email to support+mac@1Password.com? We do have approaches we can use to determine what version of the app crashed, and potentially recover some relevant diagnostic information that might shed some light on what the problem was. We'll hope to hear from you!