Forum Discussion

Former Member

4 years ago

touch id for 1Password stopped working on my imac.

It's turned on both on my iMac and 1Password. Can someone help me get it back to working. TY 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Refe...

macos

Alex_C_1P

1Password Team

4 years ago

Hi @mountart2,

I am sorry to hear you ran into an issue setting up Touch ID to work with 1Password on your Mac. We have a great guide that walks you through the setup process and common troubleshooting steps: Use Touch ID to unlock 1Password on your Mac.

If you've tried all the troubleshooting steps in that article, and are still having an issue, we'll be able to help you more efficiently over email. I can see you have already sent us an email, so keep an eye out for out for our reply!

Alex

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It's turned on both on my iMac and 1Password. Can someone help me get it back to working. TY

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\nReferrer: forum-search:touch id for 1 password stopped working on my imac

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It's turned on both on my iMac and 1Password. Can someone help me get it back to working. TY

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=touch%20id%20for%201%20password%20stopped%20working%20on%20my%20imac

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Hi @mountart2,

\n\n

Alex

","body@stringLength":"620","rawBody":"

Hi @mountart2,

\n\n

Alex

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