Forum Discussion

Former Member's avatar
Former Member
3 years ago

Touch Id is greyed out, but not working

I've been having this issue recently, randomly, in 8.10.18 on my iMac. After months of good behavior, I've now lost the option for using the fingerprint to open 1Password. If I go to settings, the ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@DerringDo

I'm sorry that the issue returned. I've located your diagnostics report and one of my colleagues will send you a reply as soon as they've reviewed it. To prevent duplication of effort I'm closing this thread.

-Dave

ref: ZSI-37962-885