Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Touch ID is unavailable when your macbook lid is closed
Hello,
I have a macbook air M1, connected to an external screen.
The macbook lid is closed, I'm not in a dual screen configuration, I'm only working on the external screen.
I'm using an Apple ...
1P_Dave
Moderator
Moderator@marcushe
I'm sorry to hear that you're having trouble using Touch ID on your Macbook. Since Touch ID is working for other users I would suggest reaching out to Apple Support so that they can investigate why Touch ID is not working as expected on your Macbook: Official Apple Support
Out of curiosity, are you using an Intel Mac or an Apple Silicon Mac?
