Touch ID isn't being used for the past week

Understood, thank you :+1:

Thanks for responding. I got this late. Hawaii Time. Please see response I sent to Ben. Itemized issues. elaborated there.
I really appreciate discovering this Forum. Faster, real time.

@alohadiva:

Desktop seems immune, and believe me I download emergency kit every time I change the master password....to no avail.

Is this related to the Touch ID issue? Can you please elaborate?

Been struggling with this for nearly 3 weeks. Thank god I have iPad. Desktop seems immune, and believe me I download emergency kit every time I change the master password....to no avail.
Think I will uninstall OS version and reinstall to see if any hope...but still, issues w Master pw.
have been trying to find a way to select all/move&copy from IOS to OS, via OS preferences: sidecar. Really struggling. Customer support has been great, but still no fix.

Thank you for sharing this @drewwt, it might indeed be worth a try :+1:

Same was happening for me with Brave.

Brave Version 1.30.89, 1P version 7.9

I think I fixed it by closing out 1Password completely and then reopening.

@elyran:

Can you please send us https://1password.community/discussion/comment/599824/#Comment_599824 so we can take a closer look for you?

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

Hi, the app is from the mac app store and now on version 7.8.8.
and the chrome extension is 2.1.1.

Hope this will get fixed soon! Usability has taken a huge hit with this problem...

Hi @elyran!

the app and the chrome extension ALWAYS requires the master password instead of letting me use Touch ID to open my vault.

What versions of the 1Password desktop app and of the 1Password browser extension is this happening with?