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Forum Discussion
System
2 years agoSuper Contributor
Touch ID isn't working to unlock 1Password for Mac
This discussion was created from comments split from: Touch ID and Apple Watch are grey'ed out in 1Password settings.
Former Member
2 years agoI installed 1password 8 and had it running side by side with 1password 7 unintentionally, upgrading to 1password 8 I guess didn't remove 7. 1password 7 was able to use touch id 1password 8 wasn't able to. I completely removed 1password, followed the above steps still doesn't work. I don't really want to deal with this so I'm not willing to reset any data or reinstall or jump through anymore hoops. As far as I see it you broke this with your lazy upgrade flow and now I have a worse experience. Thanks. There was like nothing in 1password 8 that was compelling or valuable and now I have a worse experience after going through an installation process that was pretty much a big waste of my time and all I'm going to do is leave this unhappy comment. Because what I'm going to do? Use last password? Everything is awful.