Touch ID isn't working to unlock 1Password for Mac

Hello @swartkrans! 👋

I'm sorry that you ran into trouble when upgrading to 1Password 8. The issues that you've mentioned are definitely not normal and I'm confident that our support team can help you get everything working. To help expedite the process, I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/693476/#Comment_693476
• Your forum username: swartkrans
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave