Forum Discussion

sbchasin's avatar
sbchasin
Occasional Contributor
2 years ago

Touch ID keeps getting turned off

Touch ID keeps getting shut off. I select to use Touch ID in settings. After some time, sometimes overnight, I come back and the box for Touch ID is unselected and I have to type my password. This is...
macos
iwaddo's avatar
iwaddo
Super Contributor
2 years ago

Hi

Touch ID and Apple Watch were off again.

I've sent an email as requested, the support ID is CES-79548-763

Thank you for your help.