Forum Discussion

sbchasin's avatar
sbchasin
Occasional Contributor
2 years ago

Touch ID keeps getting turned off

Touch ID keeps getting shut off. I select to use Touch ID in settings. After some time, sometimes overnight, I come back and the box for Touch ID is unselected and I have to type my password. This is...
macos
iwaddo's avatar
iwaddo
Super Contributor
2 years ago

Hi

The Touch ID and Apple Watch settings do seem to be resolved. but I am still very occasionally seeing the 'Touch ID sensor is currently unavailable. You need to sign in using the account password.' message. Locking and unlocking my Mac with the Touch ID sensor seems to resolve the issue for 1Password.

It was suggested this was unrelated but for me both issues started at the same time, is this a big coincidence?

Anyone else still reporting the same Touch ID unavailable message?

Thank you for your help.