Forum Discussion

Former Member

3 years ago

After installation of OS X Ventura, 1Password no longer allowed Touch ID access

In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Pas...

1P_Dave

Moderator

2 years ago

@prevart

Thank you for posting the Support ID. One of my colleagues will get back to you via email as soon as they've reviewed the diagnostics report. Please continue the conversation there.

-Dave

ref: ZAI-14263-217

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Is this bug still around or is there any solution to solve the porblem? I'm aware of older posts - but ...","body@stringLength":"424","rawBody":"

I still struggle with enabeling Touch ID for 1Password on my M1 Macbook (check box greyed out). Is this bug still around or is there any solution to solve the porblem? I'm aware of older posts - but can't see any solution.

\n\n

All the best
\nJoachim

\n\n

1Password Version: 8.10.23
\nExtension Version: 2.18.2
\nOS Version: 14.2.1
\nBrowser: Firefox

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\n\n

All the best
\nJoachim

\n\n

1Password Version: 8.10.23
\nExtension Version: 2.18.2
\nOS Version: 14.2.1
\nBrowser: Firefox

"},"Conversation:conversation:48528":{"__typename":"Conversation","id":"conversation:48528","solved":false,"topic":{"__ref":"ForumTopicMessage:message:48528"},"lastPostingActivityTime":"2024-01-05T06:22:37.000-08:00","lastPostTime":"2024-01-05T06:22:37.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:48528":{"__typename":"ModerationData","id":"moderation_data:48528","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:48528_1":{"__typename":"Revision","id":"revision:48528_1","lastEditTime":"2024-01-05T01:39:28.000-08:00"},"ForumReplyMessage:message:48531":{"__typename":"ForumReplyMessage","id":"message:48531","conversation":{"__ref":"Conversation:conversation:48528"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:48528/message:48531","revisionNum":1,"uid":48531,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Touch ID not available on MacBook Pro 14\" M1","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:48531"},"parent":{"__ref":"ForumTopicMessage:message:48528"},"body":"

@prevart

\n\n

Thank you for posting the Support ID. One of my colleagues will get back to you via email as soon as they've reviewed the diagnostics report. Please continue the conversation there.

\n\n

-Dave

\n\n

ref: ZAI-14263-217

","body@stringLength":"290","rawBody":"

@prevart

\n\n

Thank you for posting the Support ID. One of my colleagues will get back to you via email as soon as they've reviewed the diagnostics report. Please continue the conversation there.

\n\n

-Dave

\n\n

ref: ZAI-14263-217

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