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Forum Discussion
Former Member
2 years agoTouch ID not working - MacBookAir M1
Hi
Touch ID on MacBook Air M1 is not working for me. It's never worked on this machine. This was the case for macOS Ventura and is still the case in Sonoma.
I've tried re-installing 1Password and deleting the saved fingerprints and disabling and re-enabling Touch ID.
I've generated a diagnostic report to send to the support email.
Thanks
Warren
1Password Version: 8.10.24
Extension Version: Not Provided
OS Version: macOS Sonoma 14.2.1 (23C71)
Browser: Not Provided
- 1P_Tommy
Moderator
@bipco
Please email us the report using
support+forum@1password.com
. Be sure to use the email address tied to the account in question.Include the following:
Your user name here in the forum.
bipco
A link to this topic.https://1password.community/discussion/144159/touch-id-not-working-macbookair-m1#latest
This will help us connect the dots as they say.