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petitbateau54's avatar
petitbateau54
New Contributor
2 years ago

Touch ID not working anymore on MacBook Air

I have been using 1Password for years now, on MacBook Air, iPhone and iPad. I was always able to unlock 1Password with Touch ID. Since a couple of months now, 1Password asks for my password on Safari...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

petitbateau54

I'm sorry that the steps weren't clear. You can lock 1Password by right-clicking on the menu bar icon and choosing Lock:

Then try to unlock 1Password using Touch ID. If that doesn't work then let me know.

-Dave