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Forum Discussion
Touch ID not working on iPad
I cannot turn on Touch ID in the app on my iPad. I have to manually type in the password whenever I login to 1Password. Is there a fix for this? I have restarted my iPad and that didn’t resolve the p...
1P_Tommy
Moderator
Moderator@WilburForce
Ah, sorry about that I was just referring to my phone and typed Face ID. Whoopsie. Thanks for the nudge. I guess that setting is not there with Touch ID. Seems like it should be but that's another story for another time.
I had to go and pull out the iPad. I reinstalled 1Password 8 on my iPad and disallowed Touch ID. I was then able to turn it back on. Have you tried replacing the app? Being sure to allow Touch ID.
- Make sure all of your data is available on https://my.1password.com and ensure you have a copy of your 🚒 Emergency Kit along with your password before you begin.
