Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Touch ID option not showing under Security tab. v2.10, MacOS Ventura 13.2.1

Title pretty much describes the problem. Touch ID stopped working suddenly, when trying to reactivate it, the option not even show under Security Tab. Touch ID is working normally outside 1Password. Language is set to Brazilian Portuguese, just informing, this never was a problem

1Password Version: Not Provided
Extension Version: 2.10.0
OS Version: MacOS 13.2.1
Browser:_ Chrome 113.0.5672.126
Referrer: forum-search:https://1password.community/search?Search=Touch%20ID%20option%20not%20sh

macos

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    @Gustavo8872

    Please update macOS to 13.4 and check for proper operation. If the OS is not reporting Touch ID to us correctly the option will not appear inside of 1Password.