Forum Discussion

Former Member's avatar
Former Member
3 years ago

Touch ID option on Mac is grayed out

There are 2 threads concerning this exact issue, both have been closed. The more recent one (https://1password.community/discussion/136566/touch-id-option-on-mac-is-grayed-out from January 2023) was ...
macos
Former Member's avatar
Former Member
3 years ago

Hi 1P_Tommy
Thanks for your quick reply and your assistance! I upgraded to the latest macOS Ventura (13.3.1) and tried the steps to fix the issue once more, unfortunately without success. I've sent the diagnostics as requested.

support ticket number: 127516