Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Touch ID unlock not working

This discussion was created from comments split from: Both touchID and apple-watch are being required to unlock.
macos
RogerJo's avatar
RogerJo
New Contributor
2 years ago

Hi 1P team; I'm having the same problem on a new M3 MacBook Air (used Migration Assistant to set up). Touch ID works on the laptop; but in 1P i get the "That didn't work..." error. Support ticket ID is DVS-46711-388. Thanks for your help!