It prompts me for Touch ID, then errs with “You must enter master password before using Touch ID”. Touch ID works everywhere else on iPad.
1Password Version: V8
Extension Version: Not Provided
OS Version: iOS 16
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=Touch%20ID
It prompts me for Touch ID, then errs with “You must enter master password before using Touch ID”. Touch ID works everywhere else on iPad.
\n\n1Password Version: V8
\nExtension Version: Not Provided
\nOS Version: iOS 16
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Touch%20ID
It prompts me for Touch ID, then errs with “You must enter master password before using Touch ID”. Touch ID works everywhere else on iPad.
\n\n1Password Version: V8
\nExtension Version: Not Provided
\nOS Version: iOS 16
\nBrowser:_ Not Provided
\nReferrer: forum-search:Touch ID
Hi @obbay1953:
\n\nI see you've reached out to us via email as well about this. We're investigating a potential issue where Face ID or Touch ID may not behave as expected. To confirm, I'd like to ask you to create a diagnostics report from your iOS device:
\n\nAttach the diagnostics to your email conversation with us, and we'll be able to take a look and confirm.
\n\nJack
\n\nref: YNI-81895-298
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