Forum Discussion

martinsteel's avatar
martinsteel
Frequent Contributor
4 years ago

Touch input incorrect with 1p8 on Windows 11

1password 8 doesn't seem to work correctly with touch input, version 7 was fine. Context menus appear in the wrong location on screen, generally lower and up to 10-50% of the screen width to th...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hello again martinsteel.

Touch input on a Surface Pro 5 under Windows 11 Enterprise 21H2.

  • Unable to select anything in the items list
  • Unable to interact with any of the UI for an item e.g. copy username or click edit button
  • Holding finger on an entry in the list highlights it but doesn't select it (would normally show context menu)

Previously, you mentioned some difficulties with a Surface Pro 8 under Windows 11. Are you seeing the same issues across all Surface Pro devices you've used?

I'm sorry for the continued difficulties while using Surface Pro devices and would suggest reverting to 1Password 7 for Windows for the time being. I've updated your details in the issue I previously opened for the development team so they can continue to test and make improvements as necessary.

Please let us know if you have additional questions or concerns. Have a great day!