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rigolo's avatar
rigolo
New Contributor
2 years ago

TouchID not working on Macbook Pro M3

I have installed 1Password for Mac 8.10.36 on my new Macbook Pro . The app works fine but it doesn't work with TouchID Once in a while it will prompt me for my fingerprint and it will error out wi...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

rigolo

You likely use iCloud. I do and it produces that behavior which is more of a feature.

Encrypted copies of your Secret Key are stored in your device backups and keychains to provide data loss protection. If you have iCloud Drive enabled and lose your Mac, iPhone, or iPad, you can restore from a backup and unlock 1Password with just your Password.

There should be no need to start again, assuming of course Touch ID is working for you.