Forum Discussion

Former Member's avatar
Former Member
3 years ago

TouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676600/#Comment_676600 . Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then termin...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JZamburek – that doesn't sound right at all. I'd like to see what's going on with 1Password, so I'd like to ask you to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

— Grey