Forum Discussion

Former Member's avatar
Former Member
3 years ago

TouchID stopped working since iOS16 [Fixed. Please see the approved answer for details.]

https://1password.community/discussion/comment/676600/#Comment_676600 . Since I updated to iO16, TouchID is no longer recognized by apps. The TouchID dialog appears, but then termin...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

@f123456789

It sounds like it would be best to gather some more information and help you directly, so please email us at support+mac@1password.com to have one of the team take a look and help you further.

@xyzulu

I can't comment on another customer's case for privacy reasons, but I can say that we have made significant progress in solving the issue with Face ID and Touch ID in 1Password 8 for iOS and we hope to have good news about this soon.