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Former Member's avatar
Former Member
3 years ago

Trusted Platform Module not available

Just started with 1Password on Windows 11. "Use the Trusted Platform Module with Windows Hello" is disabled. How do I correct this and use this setting? 1Password Version: 8.9.10 E...
windows
Former Member's avatar
Former Member
3 years ago

Found a fix: https://1password.community/discussion/124168/1password8-windows-and-windows-hello-on-first-signin/p2

in powershell:

certutil -DeleteHelloContainer
logoff

then login (for me it required authentication through my Windows Authenticator app) and then setup your signin options again (fingerprint, etc...).